CRM Fundamentals



Scott Kostojohn, Mathew Johnson, Brian Paulen, “CRM Fundamentals”Publisher: A.r..s | ISBN: 143023590X | October 10, 2011 | PDF | 248 pages | 4 MB
CRM Fundamentals is a critical and comprehensive resource for executives and project leaders tasked with managing customer relationship management (CRM) initiatives. It provides an introduction

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